Tell me about White + Warren cashmere...<ul><li>White + Warren cashmere is ethically sourced in Mongolia and knit by our manufacturing partners in China. All of our cashmere is made from fiber traceable to regions of Inner Mongolia.&#xA0;</li><li>Our design team worked with our factory to develop a cashmere wash with an exceptionally soft handfeel, and our designers formulate unforgettable colors each season.</li></ul> Can I feel good wearing White + Warren cashmere?<ul><li>We are passionate about sustainability and committed to producing the best products in ethical ways. All of our cashmere is responsibly sourced and will always be produced using transparent ethical and environmental practices.&#xA0;</li><li>We have worked with our cashmere partners for more than two decades and are proud to say that our factory is certified by The Good Cashmere Standard&#xAE; and The Sustainability Fibre Alliance. We&#x2019;re continuously looking for innovative ways to create less waste.&#xA0;</li></ul> Read more about our sustainable practices <a class="fr-strong" href="https://www.whiteandwarren.com/pages/sustainability-landing-page" rel="noopener noreferrer" target="_blank">here.</a>

Where is your cashmere made?

Information about caring for your products.

<ul><li>Click <a href="https://www.whiteandwarren.com/blogs/journal/how-to-wash-cashmere-at-home-cleaning-de-pilling" rel="noopener noreferrer" target="_blank">here&#xA0;</a>to follow along with our how-to video&#x2014;and read more below for everything you need to know about washing, de-pilling, and storing cashmere to keep it looking and feeling beautiful, naturally.&#xA0;</li><li>In short, we recommend to only ever hand washing or dry cleaning your cashmere. Cashmere never should be put into the washing machine on any cycle, even delicate or &quot;hand wash&quot;.</li><li>Click <a href="https://www.whiteandwarren.com/collections/storage-care" rel="noopener noreferrer" target="_blank">here </a>for our Cashmere Care Products.</li></ul>

How do I wash cashmere?

<ul><li>We offer sizes XS-XL (XL only available in select styles) and provide item descriptions that expand on sizing for each product. For reference, all models are wearing a size small on our website.</li><li><div data-block="true" data-editor="51u6q" data-offset-key="1a4el-0-0" id="isPasted"><div data-offset-key="1a4el-0-0">Each style on our website includes a &quot;Details&quot; tab, where the fit is categorized as Oversized, Relaxed, Straight (Classic), or Fitted (Slim). Here&#x2019;s a quick overview:</div></div><ul><li data-block="true" data-editor="51u6q" data-offset-key="78ljt-0-0"><div data-offset-key="78ljt-0-0">Oversized Fit &#x2013; Loose and roomy throughout for a relaxed, effortless look. Great for layering. Consider sizing down for a closer fit.</div></li><li data-block="true" data-editor="51u6q" data-offset-key="7ppdk-0-0"><div data-offset-key="7ppdk-0-0">Relaxed Fit &#x2013; True to size in the shoulders with a generous, slouchy fit through the torso.</div></li><li data-block="true" data-editor="51u6q" data-offset-key="3enka-0-0"><div data-offset-key="3enka-0-0">Straight Fit (Classic Fit in some styles) &#x2013; True to size in the shoulders, with a straight cut from the underarm down, offering a streamlined look.</div></li><li data-block="true" data-editor="51u6q" data-offset-key="5pms4-0-0"><div data-offset-key="5pms4-0-0">Fitted (Slim Fit in some styles) &#x2013; Our closest fit, hugging the body throughout. Consider sizing up for a looser fit.</div></li></ul></li><li><div data-block="true" data-editor="51u6q" data-offset-key="pvri-0-0"><div data-offset-key="pvri-0-0">If you&#x2019;re looking for specific guidance on a particular style, please contact us <a href="https://contact.gorgias.help/forms/0lk8dj2e" rel="noopener noreferrer" target="_blank">here </a>and&#xA0;share the product name or link, and we&#x2019;d be happy to offer tailored sizing advice!</div></div></li></ul>

How do I choose my size?

Sweater Size Chart

<ul><li>We do offer e-gift cards in the value of $75, $100, $300, $500, $750. You can find them on our website <a href="https://www.whiteandwarren.com/products/gift-card" rel="noopener noreferrer" target="_blank">here</a>.</li><li>Simply select an amount, make the purchase, and wait for your initial order confirmation. Within 24 hours, you&apos;ll receive a second confirmation email with your e-gift card.&#xA0;</li><li>You can either forward that email directly to the recipient or send the Shopify Link. Either way, the lucky recipient will be able to start shopping and use their unique code to redeem the credit at checkout.</li><li>No gift receipt is necessary (as it is not eligible for return)</li><li>No service fees or expiration dates apply.</li></ul>

Do you offer e-gift cards?

<ul><li>Pre-order items are not in stock currently but are expected to be available for shipment at a later date.&#xA0;</li><li>The estimated arrival date for the item will be displayed on the product page under the &quot;description section&quot; in red font. This is just an estimate, and the item could arrive early, or a delay could occur. Any updates to the estimated delivery date will be updated in the same section.</li></ul> <ul><li>If you purchase a pre-order item, it will be reserved for you and mailed to you as soon as the shipment reaches our warehouse.&#xA0;</li><li>The payment will be completed for the pre-order item within 7 days of the purchase and you will see the completed charge on your account.</li></ul> <ul><li>You will receive an email with the tracking information when the pre-order ships out.&#xA0;</li></ul>

What happens when I purchase a pre-order item?

If the item you ordered was delivered in not perfect condition, please contact us here within 14 days of the order being delivered. Please include a clear photo of the issue and a brief explanationWe want you to be thrilled with your purchase and wil

<ul><li>If the item you ordered was delivered in not perfect condition, please contact us <a href="https://contact.gorgias.help/forms/0lk8dj2e" rel="noopener noreferrer" target="_blank">here&#xA0;</a>within 14 days of the order being delivered.&#xA0;</li><li>Please include a clear photo of the issue and a brief explanation</li><li>We want you to be thrilled with your purchase and will do our best to assist!</li></ul>

The item I received is damaged

Was the missing item purchased on preorder? Sometimes, we have items available for purchase but are not available immediately to ship. For more information on pre-order styles, please click here.Did the packing slip include the missing item on the li

<ul><li>Was the missing item purchased on preorder? Sometimes, we have items available for purchase but are not available immediately to ship. For more information on pre-order styles, please click <a href="https://whiteandwarren.gorgias.help/en-US/what-happens-when-i-purchase-a-pre-order-item-106326" rel="noopener noreferrer" target="_blank">here</a>.</li><li>Did the packing slip include the missing item on the list?&#xA0;</li><li>Please contact us <a href="https://contact.gorgias.help/forms/0lk8dj2e" rel="noopener noreferrer" target="_blank">here</a> with your order number and the name of the missing item from the shipment.</li></ul>

I am missing an item from my shipment

We are so sorry to hear about that!&#xA0;<ul><li>You can begin a return or exchange for the correct item by visiting <a href="http://returns.whiteandwarren.com" rel="noopener noreferrer" target="_blank">this link</a></li><li>Or you may <a href="https://contact.gorgias.help/forms/0lk8dj2e" rel="noopener noreferrer" target="_blank">contact us</a> and provide your order number and what was received by mistake. Please also let us know if you&apos;d like to have the correct item shipped to you or if you&apos;d prefer a refund. We will be happy to assist!</li></ul>

I received the wrong item in my order

We cannot provide exact estimates of when items will be back in stock. Most styles will not be restocked after they sell out for example, fashion colors of the Travel Wrap. We sometimes receive some back from returns so keep your eye on our website.W

<ul><li>We cannot provide exact estimates of when items will be back in stock. Most styles will not be restocked after they sell out for example, fashion colors of the Travel Wrap. We sometimes receive some back from returns so keep your eye on our website.</li><li>We offer back-in-stock email notifications on each product page. Select the size you&apos;re looking for and enter your email address to be notified if it comes back into stock</li><li>In the meantime, you can shop our new arrivals linked <a href="https://www.whiteandwarren.com/collections/new-arrivals" rel="noopener noreferrer" target="_blank">here</a></li></ul>

When will this be back in stock?

White + Warren products are available online at whiteandwarren.com. You can also find our products at independent retail partners nationwide and internationally. Check out our store locator to see which stores near you have White + Warren!

<ul><li>White + Warren products are available online at <a href="//whiteandwarren.com">whiteandwarren.com</a>.&#xA0;</li><li>You can also find our products at independent retail partners nationwide and internationally.&#xA0;</li><li>Check out our&#xA0;<a href="https://www.whiteandwarren.com/pages/store-locator" rel="noopener noreferrer" target="_blank">store locator</a> to see which stores near you have White + Warren!&#xA0;</li></ul>

Where can I find White + Warren in stores?

White + Warren’s iconic Cashmere Travel Wrap has been a best-seller for more than two decades. Having now appeared in more than 1000 colors since its creation, this wardrobe must-have returns season after season in approximately 60 new colors every y

White + Warren&#x2019;s iconic Cashmere Travel Wrap has been a best-seller for more than two decades. Having now appeared in more than 1000 colors since its creation, this wardrobe must-have returns season after season in approximately 60 new colors every year.&#xA0;Famously versatile, measuring 81&#x201D; x 36&#x201D;, you can wear your Cashmere Travel Wrap as a scarf, shawl, or even a blanket &#x2014; during your busy days close to home or while curling up on an airplane for a long day of travel.&#xA0;Thanks to the lightweight, ultra soft, and breathable cashmere knit, the Cashmere Travel Wrap is a seasonless accessory that you will keep in regular rotation all year long.Learn more about the history of the Travel Wrap <a href="https://www.whiteandwarren.com/blogs/journal/iconic-cashmere-travel-wrap-white-and-warren" rel="noopener noreferrer" target="_blank">here</a>.